CONTACT & HELP

Find the right next step.

Many profile, application, and privacy tasks can be completed directly in your account. Use the routes below to find the relevant control before sharing additional information.

Candidate profiles and applications

Use the candidate dashboard to edit a profile, choose registry visibility, upload or delete a resume, respond to employer access requests, and withdraw applications. Saved roles and application status also appear there.

The resume guide explains how discovery and file sharing differ. A pending scan status means employer downloads remain blocked; it does not mean a new employer request can override the quarantine.

Organization and job submissions

Use the employer portal to submit organization details, prepare a job, inspect review notes, edit a posting, or close a role. An organization and a job each need the relevant approval before a current listing appears publicly.

Changing previously reviewed material can return it for review. The employer posting guide explains the workflow and the information that helps candidates evaluate a role.

Sign-in, security, and privacy

The sign-in page provides verification-email resend and password-reset routes. Account settings provide authenticator enrollment, data export, preferences, and permanent deletion. Candidate resume files can be downloaded separately from the dashboard before deletion.

If you lose an enabled authenticator, an operator must verify your identity and perform the appropriate recovery process. There is no public authenticator bypass or promise that a website message alone is enough to establish account ownership.

Public support-channel status

The site operator has not yet supplied a verified public support address. A monitored contact channel and the operator’s identity must be added before commercial launch. There is no message form here that silently collects requests into an unmonitored inbox.

Until that channel is configured, use the available account controls and public help pages. Do not post private information, credentials, identity documents, or confidential research in a public setting to obtain help.

What makes a future support request useful

  • Name the page and action involved, with a brief description of what you expected.
  • Describe the error in plain language and include the approximate time if relevant.
  • Use a redacted screenshot when it helps; hide personal data, tokens, and sensitive work details.
  • Do not include passwords, authenticator codes, resume files, or confidential records unless a verified and appropriate process explicitly requires them.